Clerk V-Patient Access Admissions-Stroger Hospital


Cook County Health & Hospitals System - Chicago, IL
$17.60 an hour

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Job Number: 00121757
Job Posting: Jun 1, 2018, 10:10:11 PM Closing Date: Jun 16, 2018, 4:59:00 AM
Full-time Shift Start Time: 8:00 A.M. Shift End Time: 4:00 P.M.

Collective Bargaining Unit: AFSCME 1111 Health and Hospital Systems
Posting Salary: STARTING SALARY:$17.601
Organization: Health and Hospital Systems
Location: Stroger Hospital

Patient Access Admissions
1901 West Harrison Street
Chicago, IL 60612
Shift: 8am-4pm
Rotating Weekends/Holidays
Job Summary

Under the direction of the System Director of Patient Access, collects and analyzes all required patient demographic, insurance and financial data to admit, register and pre-admit patients from all payor classes.

Maintains a level of professionalism when working with the hospital departments, physicians, physician’s office staff and patients.

Typical Duties
Collects and analyzes all required patient demographic, insurance and financial data to admit, register and pre-admit patients from all payor classes

Updates any new or change of information into the system
Scans insurance cards; ensures completion of all necessary paperwork

Follows all applicable regulations and standards for registration

Secures all signatures required to provide medical treatment, assign insurance benefits, release of information with referral to Medical Assistance-No Grant (MA-NG) Caseworker

Completes the Medicare Secondary Payor (MSP) questionnaire

Obtains and verifies all insurance information

Assures that scheduled procedures are verified and pre-certified with insurance companies

Initiates electronic and/or telephone inquiries to insurance payors and claims administrators

Performs patient scheduling functions for all appointment requests

Maintains admission, discharge and transfer records for census control

Reviews bed status, reservations, pending admissions and transfers for proximity input to monitor internal and external bed assignments

Collects all required bed reservation information prior to bed assignment

Maintains personal computer literacy of access software functions

Maintains a level of professionalism when working with the hospital departments, physicians, physician’s office staff and patients

Performs other duties as assigned

Minimum Qualifications

High School Diploma or GED is required(must provide proof at time of interview)

One (1) year of clerical experience within a healthcare or customer service setting is required

Ability to type at a rate of 25 words per minute is required (may be required to test for proficiency)


Knowledge, Skills, Abilities and Other Characteristics

Thorough knowledge of patient registration and scheduling requirements

Knowledge and familiarity with hospital/clinical based systems

Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups

Strong customer service and empathy skills

Demonstrates good computer and typing skills

Demonstrate good phone and email etiquette skills with strong response times

Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution skills

Ability to function autonomously and as a team member in a multidisciplinary team

Demonstrate attention to detail, accuracy and precision

Demonstrate a high degree of confidentiality and discretion

Benefits Package

Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time

You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link:


When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

Meet the minimum qualifications for the position.

Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”

Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date.

Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).

Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

Veterans Must Provide Original Applicable Discharge
Papers or applicable state ID card or Driver's License at time of interview.

Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE).

Original credentialing documents must be presented at time of interview.

Please note all offers of Employment are contingent upon the following conditions:satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

Cook County Health and Hospitals System is an Equal
Opportunity Employer

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