Events Coordinator - Hilton O'Hare


Events Coordinator - Hilton O'Hare
Hilton Hotels & Resorts - Chicago, IL

Hilton Chicago O'Hare Airport O'Hare International Airport Chicago 60666

Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties.

Assists on special projects as needed.

What will I be doing?

Prepare and type correspondences to the clients, convention resumes, BEO’s, and internal correspondences as directed.

Prepare correspondence on behalf of management.

Duplicate, copy, distribute, fax, and mail materials for the department / office.

This includes convention histories for Hilton and Non-Hilton hotels by compiling necessary information from files or Delphi

Input and revise information in a computerized function book (Delphi), proofread, process, and order guest room rate cards. Maintain and distribute as necessary Meeting and convention orientation information for clients introductory kits. Set up Meeting and Convention files by identifying / copying information from the sales file and organizing in standard Meetings and Conventions binders.

Appropriate business use of telephone and voice mail system. Direct all calls to appropriate manager and / or take legible / comprehensive messages with information needed to return calls.

Open incoming mail, date stamps and distribute accordingly.

Send outgoing mail, both interoffice and outside the hotel.

Route mail, faxes and other printed materials.

Use the property’s email system and maintain their email box as is policy. Additionally, this position may or may not have access and / or control over the email box of their supervisor(s).

Maintain and distribute necessary Meeting and Convention orientation information for client introductory kits as well as maintaining historical reference files to include (4) years of post convention information and (2) years of reader and purchasing information.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the
following key attributes:

Customer Focus
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Sales
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Shift: Day Job
Job Level: Team Member

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